Nec MAGICOLOR 6110 Uživatelský manuál

magicolor 6110 User’s Guide ®1800647-001A

Consumable Life Expectancies8Consumable Life Expectancies What is the life expectancy of consumables?AttentionConsumable life is expressed in simplex

Status, Error, and Service Messages98Status and Error MessagesThis message... means... do this...ACC DISABLED The accounting option selected is now in

Status, Error, and Service Messages 99BELT CARTRIDGE MISINSTALLEDThe OPC belt cartridge is either missing or incorrectly installed.Make sure that an O

Status, Error, and Service Messages100DRUM JAM Media has jammed in the drum area.Locate and remove the jam.DSK TOO SMALL ACC NOT ENABLEDThere is not e

Status, Error, and Service Messages 101<x> DOOR OPEN The specified cover is open and must be closed.Close the cover.FUSER JAM Media has jammed l

Status, Error, and Service Messages102MEDIA MISMATCH The media detected in the tray doesn’t match the media size setting.Change the media in the tray

Status, Error, and Service Messages 103PUT <X> IN INPUT <Y>The <X> specified media is not in the input tray <Y>.Refill the tra

Status, Error, and Service Messages104WAITING FOR IDLE An active job is in pro-cess. Access to the menu is not allowed until the job is finished.Wait

Status, Error, and Service Messages 105Service MessagesA service message sometimes occurs as a result of an unusual combination of events, not because

Status, Error, and Service Messages106CALL FOR SERVICE C3 NVRAM ERRORAn error has been detected with the item indicated in the ser-vice message.Reboot

Status, Error, and Service Messages 107CALL FOR SERVICE E7 CLEAN CLUTCHAn error has been detected with the item indicated in the ser-vice message.Rebo

Replacing Consumables 9Replacing ConsumablesAttentionFailure to follow instructions as outlined in this printer documentation could result in voiding

Status, Error, and Service Messages108Error messages P1 through P6 apply only to models with the duplex unit installed.* HW: Hardware error. CALL FOR

Status, Error, and Service Messages 109HP-GL Error Codes and PCL Error CodesThe following tables list error codes that could appear on the printer mes

Additional Assistance110PostScript ErrorsIf your printer is having trouble printing when using PostScript emulation, you should turn on the Error Hand

5Installing OtherAccessories

Introduction112IntroductionThis chapter provides information about the following accessories. Contact your local vendor for purchase information. Buzz

Antistatic Protection 113Use of consumables not manufactured by MINOLTA-QMS or use of non-supported print media may cause damage to your printer and v

BuzzBox114BuzzBox BuzzBox is a printer accessory that warns you with a buzzer and/or a blinking light any time the printer goes off line. This means y

BuzzBox 1152Attach one end of the parallel cable on the interface box to the printer’s parallel port.5"The BuzzBox’s ribbon cable is designed to

Cabinet1168To test the BuzzBox, make sure its switches are on, then press the printer’s Online key to take the printer off line.5"You can use the

Dual In-Line Memory Modules (DIMMs) 117How Much Memory Do You Need? The amount of RAM installed in your printer governs which resolutions can be used

Replacing Consumables10OPC belt cartridgeREPLACEBELT120,000 planes (usually occurs with continu-ous use)60,000 planes (may occur with job sizes aver-a

Dual In-Line Memory Modules (DIMMs)118The magicolor 6110 has 3 DIMM slots available. The maximum memory that can be installed is 384 MB. „ Check the s

Dual In-Line Memory Modules (DIMMs) 1193Remove the controller board from the printer.Loosen two screws, one on each end of the I/O connector panel, an

Dual In-Line Memory Modules (DIMMs)1206Insert the new DIMM straight down into the DIMM con-nector until the latches snap into the locked position.Obse

Dual In-Line Memory Modules (DIMMs) 12110When you print a startup page, verify that the total size of the RAM installed in your printer is listed.Memo

Duplex Unit122Duplex Unit 5"Installing the duplex unit requires at least one lower feeder unit installed.Installing a Duplex UnitThe duplex unit

Duplex Unit 1231Unpack the duplex unit from its shipping box.5"We strongly suggest that you save the packaging materials in case you ever need to

Duplex Unit1246Open the duplexing unit top cover.7Attach the duplex unit by aligning the pins with the slots located at the lower rear of the LFU.8Pus

Duplex Unit 12511Remove the left side cover from the printer.12Connect the duplex unit cable to the black connector at the left rear side of the print

Emulations, Fonts, and Other Software126Emulations, Fonts, and Other SoftwareEmulationsOptional emulations, such as ImageServer, LN03 Plus, and CGM ar

Emulations, Fonts, and Other Software 127The emulation should be listed in the Options section of the printer’s star-tup page, in the Administration/E

Replacing a Toner Cartridge 11Ordering ConsumablesHow do I order consumables?Choosing the right consumables for your magicolor 6110 printer not only i

Emulations, Fonts, and Other Software128The emulation should be listed in the Options section of the printer’s star-tup page, in the Administration/Em

Emulations, Fonts, and Other Software 129FontsMINOLTA-QMS Font & Form CenterThe MINOLTA-QMS Font & Form Center serves our customers with fonts

Emulations, Fonts, and Other Software130to store PostScript forms on the printer’s hard disk and fill those forms with your application’s ASCII print

Emulations, Fonts, and Other Software 131After the Kanji hard disk is installed in your magicolor 6110, the Kanji fonts are available for use just as

Lower Feeder Unit (LFU)132The Kanji font internal IDE hard disk is installed on the controller board in the same way any internal hard disk is install

Lower Feeder Unit (LFU) 133Kit Contents„ Lower feeder unit (LFU)„ Universal media tray (500 sheets)„ One small metal bracket with thumb-screw (attache

Lower Feeder Unit (LFU)1341Remove the fuser oil bottle.AttentionHold a sheet of paper under the oil bottle as you remove it, so no oil drips into the

Lower Feeder Unit (LFU) 1357Check the front and rear positions of the positioning pins on the LFU(s), and make sure the metal coupler is in the open p

Lower Feeder Unit (LFU)13610Remove the printer’s con-nector access cover on the bottom left side of the printer by sliding the cover down and then out

Lower Feeder Unit (LFU) 13713Tighten the thumbscrew to attach the bracket to the LFU.14For dual LFU installations: Repeat steps 8–10 to secure the bra

Replacing a Toner Cartridge12WARNING!If you get toner in your eyes, wash it out immediately and consult a doctor. Material Safety Data Sheets (MSDS) i

Lower Feeder Unit (LFU)13816For dual LFU instal-lations: Close the metal coupler inside of the other LFU’s tray slot to secure both LFUs to the printe

Lower Feeder Unit (LFU) 139a Attach the rotation slot on the cover to the rota-tion pin on the LFU.bRotate the left side cover to snap it into place o

Lower Feeder Unit (LFU)14023For dual LFU installations: Adjust both the upper and lower LFU anchor feet to level the printer.24Reinstall the fuser oil

Lower Feeder Unit (LFU) 141250-Sheet Universal Tray (Upper)„ For paper sizes up to 13" x 19" (330.2 mm x 482.6 mm).„ Also accommodates the e

Lower Feeder Unit (LFU)1427Install the envelope feeder onto the tray as shown.8Adjust the media guides to the length and width of the enve-lopes.5&quo

Interfaces and Daughterboards 1437Install the postcard feeder onto the tray as shown.8Adjust the media guides to the length and width of the postcards

Interfaces and Daughterboards144What’s in the Kit? An optional interface kit includes the following:„ An interface card„ Interface documentation (in h

Interfaces and Daughterboards 1453Remove the two screws holding the metal plate over the optional interface opening.The optional interface opening is

SCSI Interface1466Reconnect the power cord, and turn on the printer.5"In compliance with UL guidelines, “The appliance inlet is consid-ered to be

SCSI Interface 1471Turn off the printer, and then disconnect the power cord and all inter-face cables from the printer.2Loosen two screws (one on each

Replacing a Toner Cartridge 13If the user changes the toner before it is empty and does not reset the counter (Operator Control/Consumables/Item Repla

Internal IDE Hard Disk Drive148b Gently press the ribbon cable connector down until it’s fully seated.AttentionMake sure that the connectors on the ri

Internal IDE Hard Disk Drive 149What's in the Kit?The internal IDE hard disk drive kit includes the following:„ IDE hard disk with ribbon cable a

Internal IDE Hard Disk Drive1504Attach the internal IDE hard disk drive to the hard disk bracket.Attach the internal IDE hard disk drive to the bracke

SC-210 Color Convenience Copier 15111Reconnect the power cord and turn on the printer.5"In compliance with UL guidelines, “The appliance inlet is

Security Key152Setting Configuration Menu Passwords1Insert the security key into the “Key” port on the interface panel.AttentionEven though both the s

Security Key 1535Select the password(s).5"Keep in mind that the password(s) you select also protect the Admin mode of Remote Console, available t

Time-of-Day Clock154Using Configuration Menu PasswordsOnce a menu is password protected, you can’t enter the menu or make changes in it until you ente

Time-of-Day Clock 1551Turn off the printer, and then disconnect the power cord and all inter-face cables from the printer.2Loosen two screws (one on e

Time-of-Day Clock1563Attach the time-of-day clock to the controller board.AttentionMake sure that the pins on the time-of-day clock are properly align

Time-of-Day Clock 1578Print a startup page. The time-of-day clock is not listed under “Installed Options” on the startup page, but the time will appea

Replacing a Toner Cartridge144Remove the new toner cartridge from its shipping bag.AttentionDo not hold the toner cartridge vertically.5Distribute the

6Color Printing

Introduction160IntroductionYour magicolor 6110 features advanced color laser technology that produces inexpensive and durable color prints at 1200x12

Introduction 161„ Industry-standard profiles: QCOLOR uses industry-standard ICC pro-files for compatibility with popular input and output devices.„ Su

7Repacking thePrinter

Storing the Printer164AttentionFailure to follow instructions as outlined in this chapter could result in voiding your warranty.Storing the PrinterKee

Repacking the Printer 165AttentionNever lift a printer with the fuser oil bottle installed. To avoid toner contamination during shipment, leave the OP

Repacking the Printer166AttentionNever lift a printer with the fuser oil bottle installed. To avoid toner contamination during shipment, leave the OPC

Remove the Cables and Media Tray(s) 167Remove the Cables and Media Tray(s)1Turn off the printer.2Remove the power cable and all interface cables.3Remo

Replacing the OPC Belt Cartridge 159Close the printer’s front cover.10Print at least 20 sheets to make sure the toner in the new cartridge has settled

Prepare the Fuser Unit1682Remove the oil bottle.AttentionHold a sheet of paper under the oil bottle as you remove it, so no oil drips into the printer

Change the Waste Toner Bottle 1697Remove the cleaning roller.8Store the cleaning roller in its original ship-ping bag. 5"If you’re returning the

Remove the Duplex Unit1702Use the label on the side of the waste toner bottle to seal the opening.3Place the old waste toner bottle in a container, su

Remove the Lower Feeder Unit(s) 1714Open the duplex unit top cover and loosen the two thumbscrews until the duplex unit moves freely away from the rea

Remove the Lower Feeder Unit(s)1722Remove the plastic side covers from the sides of the lower feeder unit.5"If you have two lower feeder units in

Remove the Lower Feeder Unit(s) 1735Remove the media tray from the printer, and then rotate the metal coupler arm toward the front of the printer.6Wit

Repack the Printer174Repack the PrinterIf you need replacement packaging, in the United States, call MINOLTA-QMS Spares at (251) 633-4300 extension 25

Repack the Printer 175RepackingAttentionIf the printer is not strapped to the pallet or if the RMA number is not prominently visible on the outside of

Repack the Printer176Strapping/Buckling Kit Contents4 lengths of strapping precut to the appropriate length4 buckles to secure the strappingStrapping/

Repack the Printer 1774Weave the slack of one end through the buckle.5Pull the slack on that end so that the strapping is taut in the buckle.6Weave th

Replacing the OPC Belt Cartridge16AttentionThe OPC belt is extremely sensitive to bright light and direct sunlight. Always leave it in its protective

ATechnicalSpecifications

Requirements180RequirementsSpace RequirementsThe illustration below shows the amount of space required for operating the printer, replacing supplies,

Requirements 181If you have added accessories, the printer’s height will increase by Power RequirementsWARNING!Connect the power plug to an outlet wit

Requirements182Location Requirements„ On a hard, flat, level (1.5° or less slant at any point around the machine) surface capable of supporting the p

Requirements 183„ In an area with an ambient temperature range of 50°–95° F (10°–35° C) and relative humidity range of 20%–80% (noncondensating).„ Awa

Requirements184Computer Requirements Printer performance depends upon the type of computer to which you connect it and the complexity of file to be p

Engine and Controller Specifications 185Engine and Controller SpecificationsEngine5"The duty cycle will be affected by the media type, percent co

Engine and Controller Specifications186Print Speed—AutoduplexThe following table defines the maximum print speed in pages per minute (monochrome ppm)

Engine and Controller Specifications 187Controller Toner Type: Microfine, dry, single componentPackaging: User-replaceable toner cartridgesKeyed tone

Replacing the OPC Belt Cartridge 17How do I replace an OPC belt cartridge?1Open the printer’s top and front covers. AttentionIf you have installed a d

Engine and Controller Specifications188Fonts PostScript—137 resident PostScript fonts that can be scaled from 4 points upward and rotated to any angl

Engine and Controller Specifications 189ElectricalVoltage and PowerTime-of-day clockOptionalJob accountingCrown job accounting; requires an optional i

Engine and Controller Specifications190Current Environmental Mode Average MaximumOperationStandbyPower saver mode 5 amperes1.7 amperes11 amperes11 am

Print Media 191Physical Print Media Main Body Main Body with Lower Input FeederMain Body with Duplexer and Lower Input FeederDimensions W: 24.2 in., 6

Print Media192Consumable Life Expectancies The stated life expectancy of each consumable is based on printing under specific operating conditions, su

Print Media 1935"Consumables for the magicolor 6110 are available from your local vendor. Refer to the Service & Support Guide or www.minolta

Print Media194Refilled toner cartridges may produce variations in toner quality and reliability and can reduce the print quality of your documents. A

Document Option Commands 195Document Option CommandsThis lists the supported Document Option Commands (DOCs) for your magi-color 6110. The commands ar

Supported DOCs196HP PCL 5e Emulation CommandsInstall object %%IncludeFeature: installRemove object %%IncludeFeature: removeRemove resource %%IncludeF

Supported DOCs 197Set image position %%ImagePositionInvert image %%InvertImageSet dpi for image expansion %%DPISet data compression %%CompressionRever

Thank YouThank you for purchasing a magicolor 6110. Your magicolor 6110 is specially designed for optimal performance in Windows, Macintosh, and netwo

Replacing the OPC Belt Cartridge182Rotate up the two lock levers (one on each side of the OPC belt cartridge). 3Remove the used OPC belt cartridge.WAR

Menu Chart Conventions198LN03 Plus Commands (Optional Emulation Required)Identify product %%IncludeFeature: productControl line wrap %%IncludeFeature

Menu Chart Conventions 199Operator Control MenuAdministrationIDLEOperator Control Installation*Copies001-999CollationOff, OnOrientationPortrait, Lands

Menu Chart Conventions200Administration Menu Installation*IDLEAdministrationCommunicationsTimeoutsParallelSerialEmulationsSpecial PagesStartup Option

Menu Chart Conventions 201Administration/Communications/Resident NIC/CrownNet MenuCommon MenuCommon EtherTalk LAN Manager NetWare TCP/IPIDLEAdministra

Menu Chart Conventions202EtherTalk MenuEtherTalkLAN Manager NetWare TCP/IPProtocol Network IdentConnectionZone NameEnabledLaserWriterQMS RC ResConven

Menu Chart Conventions 203LAN Manager MenuEtherTalk LAN ManagerNetWareTCP/IPProtocolPrinter NameDefaultEnabledYesNoIDLEAdministrationCommunicationsRes

Menu Chart Conventions204NetWare MenuEtherTalk LAN Manager NetWare TCP/IPConfig PServerR/N Printer #1- 8Printer NameFile Srv Name [1]File Srv Name [2

Menu Chart Conventions 205TCP/IP MenuCommon EtherTalkLAN ManagerNetWareTCP/IP**ProtocolSubnetIDLEAdministrationCommunicationsResident NICCrownNetInter

Menu Chart Conventions206Installation* Menu Operator ControlPrinter ConfigurationAdministrationInstallation*IDLE(Enter password)Use Operator PwdOff,

Index1.5° slant 941200x1200 dpi printing 118120K checkup 65240K kit 6530K service 65AAcc disabled message 98Acc enabled message 98Acc file x% full mes

Replacing the OPC Belt Cartridge 196Holding the cartridge above the printer, align the guide pins on the cartridge with the guide slots in the lock le

Index208Advanced printing featuresMemory 117Antistatic protection 113Autoduplex 47Automatic jam recovery 72BBattery 155Buckling Instructions 176BuzzBo

Index209DDeep sleep 100Default memory 118DIMMs 116Additional 117DOC See Document Options CommandsDocument Option CommandsHeader/trailer page 195HP PCL

Index210HHard disk 148Header/trailer page, Document Option Commands 195HP PCL 5eDocument Option Commands 196HP-GLDOC 195IIDE hard disk 148IdleStatus m

Index211MediaAutomatic jam recovery 72Clearing media jams 74Index stock 42Loading 44Margins 36OHP film 43Path 72Preventing jams 71Refilling tray 44Spe

Index212Faded on one side 88Horizontal lines 88Image blurred 89Image comes off when rubbed 89Irregular print 88Lateral (horizontal) lines 94Lateral (h

Index213Shipping, printer 165Replacement packaging 166, 174RMA number 166, 175Simplex, definition 194Simplex,definition 8Single user mode 37SIO 143Sla

Index214Transfer rollerCleaning 56Lock lever 58Removal and cleaning 58Transparencies 42, 43Continuous printing 43Loading 42PrintingOHP film 42Tray 140

Replacing the Fuser Oil Bottle209Close the printer’s top cover. 10If you have a duplex unit installed, close the unit’s top cover.11Close the printer’

Replacing the Fuser Oil Bottle 21How do I replace the fuser oil?When the oil in the fuser oil bottle is expended, the message FUSER OIL EMPTY appear

Replacing the Fuser Oil Bottle227Install the new fuser oil bottle (nozzle down).8Rotate the two oil bottle levers to lock the oil bottle into place.9C

Replacing the Cleaning Roller 23Replacing the Cleaning RollerWARNING!The fuser unit can become extremely hot and cause severe burns. Make sure the uni

Replacing the Cleaning Roller243Open the two cleaning roller lock levers.4Grasp the handle of the cleaning roller and remove it.5Install the new clean

Replacing the Waste Toner Bottle 257Close the top cover and turn on the printer.5"If you have a duplex unit installed, close the duplex unit’s to

Replacing the Waste Toner Bottle262Take out the used waste toner bottle.3Use the label on the side of the used waste toner bottle to seal the opening.

Replacing the Ozone Filter 276In the Operator Control/Consumables/Item Replaced/Waste Toner Bottle menu choose Yes to reset the consumables monitoring

Contents1 Replacing Consumables ...7Consumable Life Expectancies 8Repl

2Using Media

Introduction30IntroductionThis chapter provides information on handling, selecting, and storing media. Media Storage and HandlingHow do I store media?

Media Storage and Handling 31What should I watch out for when loading envelopes?Do not use envelopes that have„ Sticky flaps„ Metal clasps, fasteners,

Printing Area32Media TraysPrinting AreaWhat sizes of media can I use?Your printer supports full-color printing on all media sizes. Each media size has

Printing Area 33 Media Media Size Simplex ImageableAreaPrinterModeInputSource*Auto-duplex***Inches Millimeters Inches MillimetersA311.7x16.5 297.0x420

Printing Area34Nonprintable versus Nonguaranteed Print AreaWhat is the difference between a nonprintable and non-guaranteed area?Nonguaranteed areas a

Printing Area 35Imageable (Printable) AreaNonprintable areaFor nonguaranteed area, add anotherPlain paper, front side, all edges (media up to but not

Printing Area36Envelopes5"Print orientation is determined by your application.Page Margins Margins are set through your application. Some applica

Media 37Media „ Try printing your data on a plain sheet of paper first to check placement.„ Test any stock thicker than 24 lb bond (90 g/m²) to ensure

Contents2Page Margins 36Image Alignment 36Output Tray 36Media 37Plain Paper 38Envelopes 38Glossy Media 39Labels 40Letterhead and Memo Media 41Postc

Media38engine at half speed, allowing more toner coverage. This would be more appropriate for graphics type applications. What are the media types al

Media 39Glossy Media OrientationFace upType„ Use common office envelopes with diagonal joints, sharp folds and edges, and ordinary gummed flaps, such

Media40Labels Input TrayUpper media tray onlyCapacityUp to 50 sheets, depending on the thickness of the labelsOrientationFace upType„ Use only labels

Media 41Letterhead and Memo Media Postcards (Japanese size) Input TrayUniversal Letter/A4 (optional) Lower feeder unit (standard on DP model) Capacity

Media42Thick StockTransparencies Print Mode to SelectThick stockDuplexingNot supportedNotes„ Printing on Japanese-sized postcards requires a postcard

Media 43Where can I get more information?See your application documentation for specific information on formatting data and printing.OrientationCheck

Loading Media44For information about media recommended for your printer, go to www.minolta-qms.com/support, then click on Answer Base, or contact Tech

Loading Media 452If you need to open the transparent dust cover to load oversize media, replace it before sliding the media tray back into the printer

Loading Media464Load the media face-up with its top toward the right of the tray and the long edge toward the printer. A fill limit mark is provided o

Loading Media 47DuplexingHow do I duplex?Manual Duplexing To manually duplex, remove the media, flip it over, and reload it.If you can’t determine whi

Contents3Misfeed Jams 75Inner Jams, Outer and Drum Jams 76Duplex Unit Jams 79Clearing Other Jams 81Solving Problems with Media Jams 82Solving Other Pr

Loading Media483Click OK.5"The duplex unit accessory requires at least one lower feeder unit installed. Using Media Other Than Plain PaperAttenti

Loading Media 497Install the envelope feeder onto the upper media tray as shown.The envelope feeder can be installed only in the upper media tray.8Adj

Loading Media504Load the new media.5"If your label stock has a top-of-page, place the top-of-page toward the right side of the tray.5Slide the up

3Maintaining thePrinter

Maintaining the Printer52Maintaining the Printer „ Handle the printer with care to preserve its life. Abuse may cause damage. „ Read all caution and w

Maintaining the Printer 53„ Do not tilt, lubricate, or disassemble the printer.5"For best output quality and longest consumables life, keep the p

Cleaning54Cleaning Cleaning Schedule Use AvoidA soft dry cloth to clean the control panelSharp or rough implements (such as wire or plastic cleaning

Cleaning the Printer 55Make sure any parts removed during cleaning are replaced before you plug in the printer.Cleaning the PrinterWARNING!Turn off th

Cleaning the Printer56„ Avoid using abrasive or corrosive solutions or solutions that contain sol-vents, (such as alcohol and benzene) to clean the pr

Cleaning the Printer 572Open the printer’s rear cover.If your printer has a duplex unit installed, you can access the printer’s rear cover by opening

Contents4MINOLTA-QMS QCOLOR Technology 160Further Information 1617 Repacking the Printer ...

Cleaning the Printer583Using a dry cotton cloth, clean any paper dust and toner buildup from the registration rollers. You can manually rotate the rol

Cleaning the Printer 59b Using a dry cotton cloth, clean any paper dust and toner buildup from the transfer roller. Manually rotate the roller while c

Cleaning the Printer60Cleaning the OPC Belt CartridgeAttentionThe OPC belt is extremely sensitive to touch. Always handle the cartridge so you don’t t

Cleaning the Printer 612Open the top cover.5"The illustrations for step 3 and step 4 show the printer with-out the duplex unit. However, the inst

Cleaning the Printer625Remove the OPC belt cartridge.6Clean the corona wire using the built-in wire cleaner attached to the corona case.While pinching

Cleaning the Printer 638Secure its lock levers. 9Close the printer’s top cover.5"If you have a duplex unit installed, close its top cover.10Close

Cleaning the Printer64This will allow enough access room to clean the lens without the need of parts removal.5Using a dry cotton cloth, wipe the lens.

Maintenance Schedule 65„ Never use sharp or rough implements, such as wire or plastic cleaning pads.„ Never spray a cleaning solution directly on the

Maintenance Schedule66OPC belt cartridgeREPLACE BELT displays in the mes-sage window (maximum life—120,000 color planes or 12 months, whichever comes

Maintenance Schedule 67Transfer drum 600,000 color planes. Service or a MINOLTA-QMS authorized service providerTransfer roller 240,000 pages at 5% cov

Contents5CALS Commands (Optional Emulation Required) 198TIFF Commands (Optional Emulation Required) 198Menu Chart Conventions 198Operator Control Menu

4Troubleshooting

Introduction70IntroductionThis chapter provides information to aid you in resolving printer problems you may encounter, or at least guide you to the p

Preventing Media Jams 71Preventing Media JamsNext ( )Select PRINT STATUSNext ( )Next ( )Online IDLE (and online LED is on)Make sure that... Avoid..

Automatic Jam Recovery72Automatic Jam RecoveryThe magicolor 6110 provides automatic jam recovery (when enabled through the Administration/Engine/Page

Understanding Media Jam Status Messages 73Media Path with Optional Duplex UnitUnderstanding the printer’s media path will help you locate media jams.

Clearing Media Jams74checked, repaired, or cleaned. Repeated jams may also happen if you’re using the wrong weight print media. „ Misfeed jams occur i

Clearing Media Jams 75WARNING!If you get toner in your eyes, wash it out immediately with cool water and consult a doctor. Material Safety Data Sheets

Clearing Media Jams76Inner Jams, Outer and Drum JamsWARNING!The fuser unit is hot! Do not remove a jam in this area until the fuser unit cools.ACHTUNG

Clearing Media Jams 774If there still is a jam message and you have a duplex unit installed, open the duplex unit’s top cover.AttentionIf you have ins

Clearing Media Jams787If you cannot reach the media from the top of the fuser or the media will not come out easily, open the fuser roller pressure re

Clearing Media Jams 79Duplex Unit Jams1Open the duplex unit’s top cover.2Remove the jammed media.3Close the duplex unit’s top cover.4If there still is

Clearing Media Jams807Remove the jammed media by pulling it toward you.If the media came out easily, skip ahead to step 12. If the media did not come

Clearing Media Jams 8111Open the printer’s rear cover (accessible with the duplex unit’s lower cover and paper guide open) and remove the jammed media

Solving Problems with Media Jams82Solving Problems with Media Jams5"Frequent jams in any area indicate that area should be checked, repaired, or

Solving Problems with Media Jams 83Media is jamming.The media is not cor-rectly positioned in the tray.Remove the jammed media and reposition the medi

Solving Other Problems84Solving Other Problems Symptom Cause SolutionData was sent to the printer, but it doesn’t print.An error message is displayed

Solving Other Problems 85Printing takes too much time.The printer is set to a slow printing (Thick Stock) mode (for example, for OHP or some other spe

Solving Other Problems86OPC belt cartridge cannot be removed.The printer’s front cover is not opened and the lock levers have not been set cor-rectly.

Solving Problems with Printing Quality 87Solving Problems with Printing QualitySymptom Cause SolutionNothing is printed.The toner cartridge is damaged

1ReplacingConsumables

Solving Problems with Printing Quality88Horizontal white lines appear in image.The toner cartridge is damaged.Remove the toner cartridge and check for

Solving Problems with Printing Quality 89There is insufficient fusing or the image comes off when rubbed.The media is moist from humidity.Remove the m

Solving Problems with Printing Quality90Back-ground is foggy.The toner cartridge is defective.Remove the toner cartridge and check for damage. If nece

Solving Problems with Printing Quality 91Dark tones are uneven.The toner in the toner cartridges is uneven.Remove the toner cartridges and gently rock

Solving Problems with Printing Quality92There are toner smudges on the back side of the page (whether or not it has been duplexed).The paper transport

Solving Problems with Printing Quality 93Image defects cyclical (evenly spaced).Lateral image defects have 1–2 mm spacing.Clean the laser lens cover.L

Solving Problems with Printing Quality94Lateral (horizon-tal) lines or bands appear on image.The printer is not on a level enough surface.Level the pr

Solving Problems with Printing Quality 95Vertical streaking appears.The laser lens cover may be dirty.Check to see if the laser lens cover is dirty. I

Solving Problems with Printing Quality96Colors are not regis-tering prop-erly; colors are mixed or have page-to-page varia-tion.The front cover may no

Status, Error, and Service Messages 97Status, Error, and Service MessagesStatus, error, and service messages are displayed in the control panel mes-sa