NEC IM - 16 LX Uživatelský manuál

VOICE/UNIFIED MESSAGING SYSTEMUser GuideVERSION 8.2NEAXMail® IM-16 LX

Introduction 6NEAXMail IM-16 LX User GuideMessaging by phoneYou can check messages or change your mailbox setup from any touchtone phone and can be cu

Changing Mailbox Setup Options 96NEAXMail IM-16 LX User guideTO CHANGE CALL SCREENING OPTIONSTwo or more of these options may be combined. For exam-pl

Changing Mailbox Setup Options 97NEAXMail IM-16 LX User GuideTo turn call screening on or offIf your system manager has set up call screening for your

Changing Mailbox Setup Options 98NEAXMail IM-16 LX User GuideTo turn call holding on or offDepending on your phone system, IM-16 LX can hold a call un

Changing Mailbox Setup Options 99NEAXMail IM-16 LX User GuideTo change message deliveryThe system can deliver messages to several different phone numb

Changing Mailbox Setup Options 100NEAXMail IM-16 LX User guideTO CHANGE MESSAGE DELIVERYUSING YOUR PHONE1 Call the voice messaging system, and enter y

Changing Mailbox Setup Options 101NEAXMail IM-16 LX User GuideTo let callers find your extension in the directoryYour system may use automatic directo

Sending and Receiving Faxes 102NEAXMail IM-16 LX User Guide Sending and Receiving FaxesWith ActiveFax, your faxes are included with your voice messag

Sending and Receiving Faxes 103NEAXMail IM-16 LX User GuideTo receive a faxWith ActiveFax, your faxes are stored in your mailbox as fax messages and c

Sending and Receiving Faxes 104NEAXMail IM-16 LX User guideTO RECEIVE A FAXUSING YOUR PHONE1 Call the voice messaging system, and enter your personal

Sending and Receiving Faxes 105NEAXMail IM-16 LX User GuideTo receive all your faxes with one callYou can use a shortcut to deliver all of your new fa

Introduction 7NEAXMail IM-16 LX User GuideWorking with Mailbox ManagerMailbox Manager is a Web-based application that allows you to change your securi

Sending and Receiving Faxes 106NEAXMail IM-16 LX User GuideTo change your fax delivery number or scheduleYou can change the phone number where your fa

Sending and Receiving Faxes 107NEAXMail IM-16 LX User GuideTo change your fax greetingYou can change the greeting callers hear before they send you a

Sending and Receiving Faxes 108NEAXMail IM-16 LX User GuideTo change your fax notificationThe system can contact you at a specified phone number notif

Checking E-mail by Phone 109NEAXMail IM-16 LX User Guide Checking E-mail by PhoneDepending on how your system is set up, you can check your voice and

Checking E-mail by Phone 110NEAXMail IM-16 LX User Guide To check your e-mail messages by phoneText-to-speech and e-mail integration allows you to ma

Checking E-mail by Phone 111NEAXMail IM-16 LX User guideTO CHECK YOUR E-MAIL MESSAGES BY PHONE4 If prompted, enter your e-mail password, followed by

Checking E-mail by Phone 112NEAXMail IM-16 LX User GuideTo hear who else received an e-mail messageYou can determine who else received an e-mail messa

Checking E-mail by Phone 113NEAXMail IM-16 LX User GuideTo enter your e-mail password with touchtonesIn addition to entering your security code to che

Checking E-mail by Phone 114NEAXMail IM-16 LX User guideTO ENTER YOUR E-MAIL PASSWORD WITH TOUCHTONESUSING YOUR PHONE1 If your e-mail password uses an

Checking E-mail by Phone 115NEAXMail IM-16 LX User GuideTo turn your e-mail message totaling on or offIn your setup options, you can change whether e-

Introduction 8NEAXMail IM-16 LX User guideWORKING WITH MAILBOX MANAGERBefore you begin using Mailbox Manager for the first time, you will need to know

Checking E-mail by Phone 116NEAXMail IM-16 LX User GuideTo fax an e-mail messageWith the system’s fax features, you can deliver your e-mail messages t

Checking E-mail by Phone 117NEAXMail IM-16 LX User guideTO FAX AN E-MAIL MESSAGE7 Press to fax the message.8 Follow the system instructions. Press

Checking E-mail by Phone 118NEAXMail IM-16 LX User GuideTo fax all of your e-mail messages with a single callWith the system’s fax features, you can d

Checking E-mail by Phone 119NEAXMail IM-16 LX User GuideTo change your e-mail passwordYou can change your e-mail password by phone with setup options.

Checking E-mail by Phone 120NEAXMail IM-16 LX User guideTO CHANGE YOUR E-MAIL PASSWORDPassword chartsUppercase lettersA=24B=25C=26D=34E=35F=36G=44H=45

Menus and Reference 121NEAXMail IM-16 LX User Guide Menus and ReferenceYou can use quick message shortcut actions while lis-tening to a message. For

Menus and Reference 122NEAXMail IM-16 LX User GuideShortcuts available during message playbackWhile listening to a message, press to hear a menu of

Menus and Reference 123NEAXMail IM-16 LX User GuideShortcuts for other common tasksPress your personal ID and security code (if required), then enter

Menus and Reference 124NEAXMail IM-16 LX User GuideShortcuts for fax featuresPress your personal ID and security code, then enter the shortcut command

Menus and Reference 125NEAXMail IM-16 LX User GuideShortcuts for e-mail integrationPress your personal ID and security code, then enter the shortcut c

Introduction 9NEAXMail IM-16 LX User GuideMessaging from your e-mail inboxWith unified messaging, you can access your voice and e-mail messages in you

Menus and Reference 126NEAXMail IM-16 LX User GuideMenu options diagram Address and record the message, then:After MessageHear e-mail reci

Menus and Reference 127NEAXMail IM-16 LX User guideMENU OPTIONS DIAGRAMPersonal OptionsChange security codeRecord a nameChange spelled nameDirectory l

INDEX 128NEAXMail IM-16 LX User GuideIndexSymbols.tif files 9.wav files 9Numerics1 for Yes, 2 for No conversation 6Aabout this guide 2access caller ID

INDEX 129NEAXMail IM-16 LX User Guideshortcuts 125e-mail inbox, unified messaging and 4, 9, 10enrolling on the system 15, 19Ffax options, defined 4fax

INDEX 130NEAXMail IM-16 LX User GuideNnew messages, defined 22Oold messages, defined 24optional features 4P–Qpasswords, e-mail 113playback options, ch

INDEX 131NEAXMail IM-16 LX User Guidetouchtone keysaccess caller ID information 49call return 46transfer number, changing 94Uunified messaging 4, 9, 1

Introduction 10NEAXMail IM-16 LX User GuideMessaging and call management with Visual Messaging If your system includes Visual Messaging applications,

Introduction 11NEAXMail IM-16 LX User guideMESSAGING AND CALL MANAGEMENT WITH VISUAL MESSAGINGViewCall® Plus Manage all of your inbound and outboun

Getting Started 12NEAXMail IM-16 LX User Guide Getting StartedThis section describes how to call the system, and then how to access and set up your m

Getting Started 13NEAXMail IM-16 LX User GuideTo access your mailbox by phoneTo access your mailbox, you need to know the phone num-ber to call the vo

Getting Started 14NEAXMail IM-16 LX User guideTO ACCESS YOUR MAILBOX BY PHONEUSING YOUR PHONE1 Call the voice messaging system.From inside your organi

Getting Started 15NEAXMail IM-16 LX User GuideTo enroll on the system by phoneThe first time you call, the system asks you to record your name, spell

Reference informationTo access your mailbox by phone1. Call the voice messaging system.From inside your organization, dial _________________________

Getting Started 16NEAXMail IM-16 LX User guideTO ENROLL ON THE SYSTEM BY PHONEUSING YOUR PHONE1 Call the voice messaging system, and enter your person

Getting Started 17NEAXMail IM-16 LX User GuideTo use systemwide commandsThe system conversation consists of the following main menu options:• Check ne

Getting Started 18NEAXMail IM-16 LX User guideTO USE SYSTEMWIDE COMMANDSUse these keys during a messageUse these keys after a message* This feature ma

Getting Started 19NEAXMail IM-16 LX User GuideTo access your mailbox with Mailbox Manager With Mailbox Manager, you can change your mailbox setup usin

Getting Started 20NEAXMail IM-16 LX User guideTO ACCESS YOUR MAILBOX WITH MAILBOX MANAGERUSING MAILBOX MANAGERUse the following procedure to access Ma

Checking Messages 21NEAXMail IM-16 LX User Guide Checking MessagesThis section describes how to check your new and old messages.You can check your ne

Checking Messages 22NEAXMail IM-16 LX User GuideTo check new messagesNew messages are messages that you have not yet heard. Depending on licensed feat

Checking Messages 23NEAXMail IM-16 LX User guideTO CHECK NEW MESSAGESUSING YOUR PHONE1 Call the voice messaging system, and enter your personal ID and

Checking Messages 24NEAXMail IM-16 LX User GuideTo review an old messageOld messages are messages you have already heard. Depending on licensed featur

Checking Messages 25NEAXMail IM-16 LX User GuideTo reply to a messageYou can record a reply to a new or old voice or e-mail mes-sage from another subs

CONTENTS iiiNEAXMail IM-16 LX User GuideContentsIntroduction ... 1About this guid

Checking Messages 26NEAXMail IM-16 LX User GuideTo check the next messageYou can check the next message in your list of new or old messages. When you

Checking Messages 27NEAXMail IM-16 LX User GuideTo delete a messageYou can delete a new or old voice, fax, or e-mail message. When you delete an e-mai

Checking Messages 28NEAXMail IM-16 LX User GuideTo archive a messageThe system saves old messages for a set period (for exam-ple, until midnight). To

Checking Messages 29NEAXMail IM-16 LX User GuideTo hear when a message was sentThe system can tell you when a message was sent.USING YOUR PHONE◆ While

Checking Messages 30NEAXMail IM-16 LX User GuideTo redirect (forward) a message to another subscriberWhen you redirect or forward a message, you send

Checking Messages 31NEAXMail IM-16 LX User guideTO REDIRECT (FORWARD) A MESSAGE TO ANOTHER SUBSCRIBER5 Do one of the following:• Press when you hea

Checking Messages 32NEAXMail IM-16 LX User GuideTo skip a message and save it as newYou can skip a message in your list of new messages and keep it fl

Checking Messages 33NEAXMail IM-16 LX User GuideTo repeat a messageYou can replay a message if you need to listen to it again.USING YOUR PHONE◆ While

Changing Your Greetings 34NEAXMail IM-16 LX User Guide Changing Your GreetingsCallers hear a greeting before they leave a message. Your mailbox can p

Changing Your Greetings 35NEAXMail IM-16 LX User GuideTo set up or change your standard greetingThe standard greeting plays when your extension is una

CONTENTS ivNEAXMail IM-16 LX User GuideTo cancel a message after sending...72To send a message to additional subscribers..

Changing Your Greetings 36NEAXMail IM-16 LX User GuideTo change your alternate greetingThe alternate greeting is for special occasions. For exam-ple,

Changing Your Greetings 37NEAXMail IM-16 LX User guideTO CHANGE YOUR ALTERNATE GREETINGUSING YOUR PHONE1 Call the voice messaging system, and enter yo

Changing Your Greetings 38NEAXMail IM-16 LX User GuideTo switch between your standard and alternate greetingsYou can switch between your standard and

Changing Your Greetings 39NEAXMail IM-16 LX User GuideTo change the greeting when your phone is busyYou can record and turn on a greeting for callers

Changing Your Greetings 40NEAXMail IM-16 LX User guideTO CHANGE THE GREETING WHEN YOUR PHONE IS BUSY4 Do one of the following:• To make the busy gree

Changing Your Greetings 41NEAXMail IM-16 LX User GuideTo turn your busy greeting on or offFor callers to hear your busy greeting, you must activate it

Changing Your Greetings 42NEAXMail IM-16 LX User GuideTo use the default greetingsIf you do not record custom greetings, the system plays greetings th

Returning Calls 43NEAXMail IM-16 LX User Guide Returning CallsDepending on your system setup, you can return a call after listening to a message. You

Returning Calls 44NEAXMail IM-16 LX User GuideTo return a call using Soft KeysIf your phone system supports the call return feature, you can return a

Returning Calls 45NEAXMail IM-16 LX User guideTO RETURN A CALL USING SOFT KEYSUSING SOFT KEYS1 Call the voice messaging system, and enter your persona

Introduction 1NEAXMail IM-16 LX User Guide IntroductionWelcome to NEAXMail IM-16 LX, a simple yet powerful voice messaging system that can greet your

Returning Calls 46NEAXMail IM-16 LX User GuideTo return a call using touchtone keysIf your phone system supports the call return feature, you can imme

Returning Calls 47NEAXMail IM-16 LX User guideTO RETURN A CALL USING TOUCHTONE KEYSUSING YOUR PHONE1 Call the voice messaging system, and enter your p

Returning Calls 48NEAXMail IM-16 LX User GuideTo access caller ID information using Soft KeysIf your phone service provider does not provide caller ID

Returning Calls 49NEAXMail IM-16 LX User GuideTo access caller ID information using touchtone keysIf your phone service provider does not provide call

Recording Conversations and Monitoring Messages 50NEAXMail IM-16 LX User Guide Recording Conversations and Monitoring MessagesDepending on your phone

Recording Conversations and Monitoring Messages 51NEAXMail IM-16 LX User GuideTo record a conversation with Soft KeysIf supported by your phone system

Recording Conversations and Monitoring Messages 52NEAXMail IM-16 LX User guideTO RECORD A CONVERSATION WITH SOFT KEYSUSING SOFT KEYS1 During a phone c

Recording Conversations and Monitoring Messages 53NEAXMail IM-16 LX User guideTO RECORD A CONVERSATION WITH SOFT KEYSUse these touchtone keys after a

Recording Conversations and Monitoring Messages 54NEAXMail IM-16 LX User GuideTo use live record feature keys on your phoneIf supported by your phone

Recording Conversations and Monitoring Messages 55NEAXMail IM-16 LX User guideTO USE LIVE RECORD FEATURE KEYS ON YOUR PHONEUSING SOFT KEYSPress any of

Introduction 2NEAXMail IM-16 LX User GuideAbout this guideThe User Guide explains how to manage voice, fax, and e-mail messages by phone, and how to c

Recording Conversations and Monitoring Messages 56NEAXMail IM-16 LX User GuideTo monitor a message as it is recordedIf the live monitor feature is sup

Recording Conversations and Monitoring Messages 57NEAXMail IM-16 LX User GuideTo monitor all your messages automaticallyIf the live monitor feature is

Recording Conversations and Monitoring Messages 58NEAXMail IM-16 LX User GuideTo turn live monitor on or offIf the live monitor feature is supported b

Sending Messages 59NEAXMail IM-16 LX User Guide Sending MessagesYou can use a phone to:• Send a message to one or more subscribers or guests.• Mark a

Sending Messages 60NEAXMail IM-16 LX User GuideTo send a message directly to another person’s mailboxThe system lets you leave voice messages for othe

Sending Messages 61NEAXMail IM-16 LX User guideTO SEND A MESSAGE DIRECTLY TO ANOTHER PERSON’S MAILBOX6 Press to start over, or press to stop recor

Sending Messages 62NEAXMail IM-16 LX User GuideTo leave a message when you call an extensionIf you call a subscriber’s extension and the call is unan-

Sending Messages 63NEAXMail IM-16 LX User GuideTo add to a message before sendingDepending on system settings, you can open an unsent message and add

Sending Messages 64NEAXMail IM-16 LX User GuideTo listen to a message before sendingDepending on system settings, you can listen to a message before y

Sending Messages 65NEAXMail IM-16 LX User GuideTo rerecord a message before sendingDepending on system settings, you can rerecord a message before you

Introduction 3NEAXMail IM-16 LX User guideABOUT THIS GUIDE Mailbox ManagerThe menu options diagram beginning on page 126 shows the IM-16 LX menus avai

Sending Messages 66NEAXMail IM-16 LX User GuideTo send an urgent messageYou can use special delivery by marking a message as urgent before you send it

Sending Messages 67NEAXMail IM-16 LX User GuideTo send a private messageYou can use special delivery to send a private message. A private message cann

Sending Messages 68NEAXMail IM-16 LX User GuideTo request a delivery receipt for a messageYou can use special delivery to send a message and request a

Sending Messages 69NEAXMail IM-16 LX User GuideTo send a message with future deliveryYou can use special delivery to mark a message for sending at a l

Sending Messages 70NEAXMail IM-16 LX User guideTO SEND A MESSAGE WITH FUTURE DELIVERY8 Press to send the message and return to the main menu.9 Follo

Sending Messages 71NEAXMail IM-16 LX User GuideTo redirect (forward) a message to another subscriberThe system allows you to redirect a message to ano

Sending Messages 72NEAXMail IM-16 LX User GuideTo cancel a message after sendingIf the recipient has not heard your last message, the sys-tem lets you

Sending Messages 73NEAXMail IM-16 LX User GuideTo send a message to additional subscribersAfter you send a message to one subscriber on the system, yo

Sending Messages 74NEAXMail IM-16 LX User GuideTo send a message to a groupA message group is a mailing list of subscribers and guests. A message grou

Sending Messages 75NEAXMail IM-16 LX User guideTO SEND A MESSAGE TO A GROUP7 If necessary, follow the system prompts to edit the message, set special

Introduction 4NEAXMail IM-16 LX User GuideOptional licensed featuresSome system features documented in the User Guide require additional licenses that

Sending Messages 76NEAXMail IM-16 LX User GuideTo find out who has not yet received a group messageThe system tells you when everyone in a group has r

Sending Messages 77NEAXMail IM-16 LX User GuideTo send a message to a guest subscriberYou can host special clients, contacts, friends, or family on IM

Sending Messages 78NEAXMail IM-16 LX User guideTO SEND A MESSAGE TO A GUEST SUBSCRIBERUSING YOUR PHONE1 Call the voice messaging system, and enter you

Sending Messages 79NEAXMail IM-16 LX User guideTO SEND A MESSAGE TO A GUEST SUBSCRIBER9 Press to start over, or press to stop recording and send t

Sending Messages 80NEAXMail IM-16 LX User GuideTo send a message to a subscriber at another locationYou can send messages to subscribers who use anoth

Sending Messages 81NEAXMail IM-16 LX User guideTO SEND A MESSAGE TO A SUBSCRIBER AT ANOTHER LOCATIONNOTE For the keys you can use during a message, a

Changing Message Group Settings 82NEAXMail IM-16 LX User Guide Changing Message Group SettingsYou can send a message at once to several subscribers o

Changing Message Group Settings 83NEAXMail IM-16 LX User GuideTo create a message groupYou can create your own message groups. When you send a message

Changing Message Group Settings 84NEAXMail IM-16 LX User guideTO CREATE A MESSAGE GROUP6 Press when you are finished adding members.7 Do one of the fo

Changing Message Group Settings 85NEAXMail IM-16 LX User GuideTo add or delete group membersYou can add and delete members of your message groups.You

Introduction 5NEAXMail IM-16 LX User guideOPTIONAL LICENSED FEATURESText-to-speech If your system includes text-to-speech, you can hear your e-mail

Changing Message Group Settings 86NEAXMail IM-16 LX User GuideTo change a group name or numberYou can rerecord a group name, or change a group’s num-b

Changing Message Group Settings 87NEAXMail IM-16 LX User GuideTo hear your groups and group membersYou can hear a list of the groups you can send a me

Changing Mailbox Setup Options 88NEAXMail IM-16 LX User Guide Changing Mailbox Setup OptionsYou can change most of these setup options for your pers

Changing Mailbox Setup Options 89NEAXMail IM-16 LX User GuideTo change your security codeYour security code prevents others from using your per-sonal

Changing Mailbox Setup Options 90NEAXMail IM-16 LX User GuideTo change your recorded nameThe system uses your recorded name to identify both you and y

Changing Mailbox Setup Options 91NEAXMail IM-16 LX User GuideTo change the spelling of your nameYou can change your spelled name only by phone.The sys

Changing Mailbox Setup Options 92NEAXMail IM-16 LX User GuideTo change your playback optionsYou can ask your system manager to change your message pla

Changing Mailbox Setup Options 93NEAXMail IM-16 LX User GuideTo turn call transfer on or offThe system can transfer calls automatically to your exten-

Changing Mailbox Setup Options 94NEAXMail IM-16 LX User GuideTo change the call transfer numberThe system can transfer calls automatically to your ext

Changing Mailbox Setup Options 95NEAXMail IM-16 LX User GuideTo change call screening optionsIf available, you can ask your system manager to change y